Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and event addresses
• Event details
• Rental requests
• Payment information
• Communications you send to us

We may also automatically collect certain information when you use our website, including IP address, browser type, device information, pages visited, website activity and usage data, and cookies and analytics information.

How We Use Your Information

We use collected information to:

• Respond to inquiries and quote requests
• Process equipment rentals and services
• Schedule deliveries, setup and pickups
• Process payments
• Communicate about reservations or events
• Improve our website and customer experience
• Send promotional emails or updates
• Prevent fraud or unauthorized activity
• Comply with legal obligations

Payment Processing

Payments may be processed by secure third-party payment providers. We do not store full payment card information on our servers.

Third-party payment processors may collect and handle payment information according to their own privacy policies.

Cookies and Analytics

Our website may use cookies and analytics tools to improve website performance and understand visitor behavior. These tools may include services such as Google Analytics, Meta/Facebook Pixel and website hosting analytics.

You can disable cookies through your browser settings, although some parts of the website may not function properly.

Marketing Communications

If you provide your email address or phone number, we may send updates, promotions or service-related communications.

You may opt out of marketing emails at any time using the unsubscribe link included in emails.

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who assist us with:

• Payment processing
• Website hosting
• Marketing communications
• Business operations
• Delivery or logistics services

We may also disclose information if required by law or to protect our rights, property or safety.

Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, misuse or disclosure. However, no internet transmission or electronic storage system is completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those websites.

Children's Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Your Rights

You may contact us to:

• Request access to your information
• Correct inaccurate information
• Request deletion of your information
• Ask questions about our privacy practices

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.